FREQUENTLY ASKED QUESTIONS

Clear answers to common questions.

Explore practical answers about digital assets, investing, risk, education, products, and getting started.

GENERAL QUESTIONS

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These answers are for general educational purposes and do not replace product documentation or professional advice.

Digital assets are assets or representations of value that exist in digital form. The category can include cryptocurrencies, tokens, stablecoins, and other blockchain-based assets with different purposes and risks.
A blockchain is a distributed ledger maintained by a network of participants according to defined rules. Transactions are recorded and validated through the network's consensus mechanism.
Yes. Digital assets can experience substantial volatility and may involve liquidity, technology, cybersecurity, regulatory, operational, counterparty, and market risks. Loss of some or all invested capital is possible.
Yes. Some investments can lose a substantial portion or all of their value. An investor should understand the downside scenarios and only commit capital consistent with their circumstances and risk tolerance.
A wallet is software or hardware used to manage the cryptographic information associated with digital assets. Wallet security and private-key protection are critical considerations.
A hot wallet is generally connected to an online environment, while cold storage is designed to keep relevant keys offline. Each approach has different convenience and security considerations.
Consider what the asset is, how it is used, what drives demand, its competitive position, market conditions, liquidity, fees, security, regulation, the investment thesis, and the main ways the thesis could fail.
Diversification can reduce reliance on a single investment, but it does not eliminate risk or guarantee positive returns. The appropriate approach depends on objectives, time horizon, and individual circumstances.
There is no single investment that is best for everyone. Suitability depends on objectives, time horizon, liquidity needs, risk tolerance, knowledge, and other circumstances.
Start with the Digital Asset Course, Glossary, Research, and Market Insights sections. If you need information about a specific product or account, review the applicable documentation or contact the appropriate team.

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Reference

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